Understanding COGS Error Notifications in the ProfitTree Dashboard
ProfitTree highlights COGS issues anywhere they impact your profit tracking. These notifications appear in two places:
Products Reports
Listing Reports
You fix all COGS issues inside:
COGS Management
Below is what each error means and how to resolve it.
1. Missing COGS (Red Triangle Icon)
You’ll see a red warning icon next to the COGS column when:
The product has recorded sales
COGS has not been entered
This is the most important COGS error because ProfitTree cannot calculate profit without COGS.
How to fix it
Go to COGS Management
Open the product
Enter your COGS value
Click Update
2. Missing COGS With No Sales (“COGS = $0” but no red icon)
If a product has never sold, you may see:
COGS = $0.00
No error icon
This means you have not entered a cost yet, but it isn't urgent.
How to fix
Add the correct COGS when you are ready to track profit for this product.
3. “Missing COGS” Count in Products Reports
In Products Reports, you may see a number under Missing COGS.
This count represents the number of sold units missing COGS.
Fix
Edit COGS for the product in COGS Management so all past orders can inherit the correct cost.
4. COGS Issues Filter (Green Checkbox)
Turning on the COGS Issues filter shows:
Products that have sales
But are missing COGS
This filter surfaces only the items that require immediate attention.
5. Edit COGS Modal Warning (Blue Info Box)
When updating COGS manually, you may see:
“We couldn't match COGS to all orders where this product was fulfilled. Any order fulfilled by print-on-demand providers will automatically be attributed.”
This message appears when:
A SKU has been used in different listings
Or the cost does not apply to all matching orders
Or integrated POD cost may override manual cost
Fix
If the product is from Printify/Printful → connect integrations
If it’s handmade → ensure SKU is consistent across listings
If the SKU changed → update COGS history accordingly
6. Without SKU Error
A product will show this error when:
It has sales
But no SKU was present in Etsy at the time of sale
SKUs are required for:
Grouping listings
Bulk COGS uploads
Accurate ProfitTree matching
Fix
Add a SKU inside Etsy (never only inside ProfitTree)
Wait for auto-sync
COGS Management will now allow proper cost assignment
7. Where to Fix All COGS Errors
Even though errors are visible in:
Products Reports
Listing Reports
All fixes happen in:
✔ COGS Management
This is where you can:
Enter new COGS
Edit incorrect COGS
Fix SKU conflicts
Edit COGS history