ProfitTree is dedicated to helping merchants optimize their shops, so we have created special error notifications to let you know when something is not set up properly for tracking profitability.
Red number error widget on your Product Cost tab
The red 2 error widget resembles the number of products that have registered sales but are missing a cost of goods sold. It is important for you to upload your product costs on all your product offerings to clear this error message.
Learn how to upload your product costs in this article.
N/A vs N/A with red triangle Error
N/A with no red triangle means this item is missing cost of goods sold
N/a with a red triangle means this item is missing cost of goods sold and made a sale
COGS issues error
This COGS Issues button filters and displays all products that have a registered order (sold units) but are missing a Cost of Goods Sold
Multiple COGS Error
This error means that you have a SKU active in more than 1 Etsy listing BUT you previously set different product costs that were later identified as the same SKU.
To correct this error, you will need to click on the pencil icon and edit the previously entered product costs to make sure they all match.
A SKU that exists in multiple Etsy listings should never have different COGS aka product costs entered, as this would defeat the purpose of uniquely identifying an item with a SKU.
After you click the pencil icon click Fix Now button input the correct product cost and this will set the correct COGS for all previous orders
Without A SKU Error
This button filters and displays all products that have a registered order (sold units) but are missing a SKU
This orange explanation point error identifies a product that is missing a SKU
