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Understand Your Order Reports
Understand Your Order Reports

Your order reports offer invaluable insights into the real-time gross profits of your orders

Gia Gardner avatar
Written by Gia Gardner
Updated over 8 months ago

Your order reports offer invaluable insights into the real-time estimated gross profits of your orders


Fast sort your Etsy orders by:

  • Most Recent

    • Just got a HUGE order? One click sort by Most Recent and see the breakdown of sale

  • Biggest Cart

    • Sort your orders by largest # of items sold

  • Most Profitable

    • Sort your orders by the largest amount of Gross Profit

  • COGS Issues

    • ProfitTree is identifying the number of products sold in your orders within the selected time period that lack Cost of Goods Sold (COGS). It's crucial for you to navigate to Product Cost and add your COGS to ensure accurate showcasing of gross profit


  • Order report data grid:

    • Date

    • Order ID

    • Status

      • Open

      • Completed

      • Processing

      • Canceled

      • Partially Refunded

      • Fully Refunded / Canceled

  • Items

    • This is the total number of items purchased in the order

  • Paid

    • Total amount paid by buyer including item total, shipping & handling, possible gift wrapping and sales tax

  • Sales Tax

    • If Etsy charged your customer for Sales Tax that amount collected by Etsy will be reflected here

  • Item Total

    • The exact amount of the items total before taxes, shipping and handling or gift wrapping

  • Shipping

    • This is the total amount of shipping paid by the customer not what you paid for the label if purchased through Etsy

  • Refunds

    • If any partial or full refunds were issued for the order that amount will reflect here

  • Discounts

    • If any discounts were included in the sale that amount will reflect here

  • COGS

    • This amount comes directly from the product costs you input in the Product Cost tab or directly from your POD integration. If your COGS are updated or changed those changes are also reflected here.

Do not understand what COGS are for your Etsy business?

  • Estimated Gross Profit

    • The amount of profit leftover before Operating Expenses

Paid - (COGS + Discounts + Refunds + Sales Tax + Shipping) = Gross Profit

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