When you change your subscription plan, we apply the changes immediately and adjust the amount you are charged or credited based on the days you've used your current plan. This ensures you only pay for what you use. Here’s how it works in detail:
Immediate Application of Plan Changes
Instant Activation: As soon as you confirm a plan change, the new plan takes effect immediately. This means you'll get your new plan's features right away.
Real-time Billing Adjustment: We calculate the prorated amount to ensure you are fairly charged or credited for the portion of the current billing cycle you used your previous plan.
Prorating Amounts
Calculation Method: We prorate the amount based on the number of days you've used your current plan before switching.
Billing Adjustment: Depending on whether you are upgrading or downgrading, you will either be charged the difference or receive a credit towards your account.
Example Scenario
Let's say you are switching from the Starter Plan (Annual) to the Starter Plan (Monthly). Here's a step-by-step breakdown:
Current Plan: Starter Plan (Annual)
Cost: $71.88/year (equivalent to $5.99/month)
Days Used: 4 months (approx. 120 days)
New Plan: Starter Plan (Monthly)
Cost: $9.99/month
Prorated Calculation:
Annual Plan Used Cost:
Since you've used the plan for 4 months, the cost is calculated as:
4 months x $5.99/month = $23.96
Remaining Annual Plan Credit:
The unused portion of your annual plan is:
Total annual cost ($71.88) - Used cost ($23.96) = $47.92
Amount Due Today:
When you switch to the monthly plan, the calculation is as follows:
New Plan Cost: $9.99/month
Credit Applied: $47.92 (from the unused portion of the annual plan)
Net Adjustment: $47.92 credit will be applied towards future billing cycles.
Summary:
By switching to the monthly plan, you will have a $47.92 credit from your unused annual plan.
This credit will cover your future monthly payments of $9.99 until the credit is exhausted.
For example, $47.92 credit will cover:
4 months ($9.99 x 4 = $39.96)
Leaving a remaining credit of $7.96, which will be applied to the 5th month.
So, your next few months are covered by the credit from the unused portion of your annual plan, ensuring a seamless transition without any immediate out-of-pocket costs.
Common Questions
Q: What happens if I switch plans multiple times in a billing cycle?
Each time you switch plans, we calculate the prorated amounts based on the days used for each plan within that cycle, ensuring accurate billing adjustments.
Q: How do I see the exact amount charged or credited?
When selecting a new plan, we will show you either the amount to be paid today or the amount of credit that will be generated after the transaction. After confirming a plan change, you will receive an email with a detailed breakdown of the prorated charges or credits.
If you have any further questions, our support team is here to help!