Why Aren’t My Products or Listings Showing in Product or Listing Reports?
Product Reports and Listing Reports only display products or listings that had at least one sale during the selected time period.
If an item does not appear, it usually means it did not have any sales within the date range you are viewing.
How Date Range Affects Reports
Both reports are time-sensitive.
If a product or listing had no sales during the selected date range, it will not appear
Expanding the date range may cause the product or listing to appear
Narrow date ranges can hide older or less frequently sold items
What to Check
If you don’t see a product or listing you expect:
Open the date selector on the report
Expand the time range to include earlier dates
Confirm the item had at least one sale during that period
Important Notes
This behavior is expected and not a syncing issue
Reports do not show unsold items
Product Reports and Listing Reports follow the same visibility rules
Summary
If a product or listing is missing from Product or Listing Reports, it’s usually because it didn’t have sales during the selected time period. Expanding your date range will often resolve the issue.