Please note: The way we display metrics is not always 100% aligned with how Etsy reports them.
It’s always best to pull a report from your Etsy account ledger and compare it using the same logic ProfitTree applies for each metric. Every metric is fully explained in our Help Center > HERE
Here are a few example:
ProfitTree Net Sales includes-
Gross Sales: Total sales amount before discounts, shipping collected, refunds, sales tax, and gift wrapping.
Shipping Collected:
If the customer paid for shipping and handling, this is the total. If shipping is refunded or the order is canceled, that is reflected under Refunds.
Discounts: The total amount of discounts you gave.
Refunds: The total amount refunded of the sale price recorded on the date the sale happened.
This includes credits from refunds with sales tax or VAT.
Etsy Stats Revenue (from Shop Stats)-
Etsy’s revenue is calculated by subtracting discounts from total sales.
It does not include:
Shipping collected
Fully refunded or canceled orders
Etsy Ads-
On Etsy:
Etsy ad spend is shown based on when they were incurred.
On ProfitTree:
Ad spend is shown based on when it is billed to your ledger since this is the truth of how much was actually billed and at what time.