Refund Policy
We aim to keep our billing and refund policies clear and transparent so you always know what to expect before upgrading.
ProfitTree offers a freemium plan, allowing you to explore the platform without any upfront payment or time limitation. Because of this, paid subscriptions are considered final once purchased, with one limited exception for annual plans.
Please review the full policy below.
1. General Refund Policy
ProfitTree does not offer refunds on paid plans once a subscription has started.
Refunds are not provided for:
Forgetting to cancel a subscription
Partial use of a subscription period
Missed renewal cancellations
Deciding the tool is not a fit after purchase
Because a free plan is always available, we do not offer:
Trial periods
Usage-based refunds
Satisfaction guarantees
Upgrading to a paid plan indicates acceptance of these terms.
2. Monthly & Lifetime Plans (No Refunds)
Monthly Plans
Monthly subscriptions are non-refundable
There is no grace period due to the short billing cycle
Lifetime Plans
Lifetime purchases are final and non-refundable
Lifetime plans grant immediate access to long-term features and bonuses, which cannot be revoked after purchase
3. Annual Plan – 48-Hour Grace Period
Annual subscriptions include a limited 48-hour grace period for accidental purchases.
Eligible for Refund
You may request a refund within 48 hours of the initial annual charge only if the purchase was accidental
Not Eligible for Refund
Requests made after the 48-hour window
Continued usage beyond the grace period
Requests based on preference, usage, or performance expectations
After 48 hours, annual plans become non-refundable.
4. Exceptional Circumstances
In rare cases, a refund may be considered if:
A verified duplicate charge occurred
A confirmed technical issue prevented platform access as described
All exceptional refund requests must:
Be submitted within 7 days of the charge
Be reviewed and approved by our support team
Approval is not guaranteed and is evaluated case by case.
5. Subscription Management & Cancellations
You are responsible for managing your subscription.
You can cancel anytime from your Billing settings
Canceling stops future charges
You will retain access until the end of your current billing period
We do not issue refunds for:
Failure to cancel before renewal
Unused time remaining in a billing cycle
If you have trouble canceling, contact us through the in-app chat and we’ll help.
6. Billing Disputes & Chargebacks
If you believe you were charged incorrectly:
Please contact us first — most billing issues can be resolved quickly
Initiating a chargeback without contacting support may result in:
Temporary account restrictions
Loss of access while the dispute is reviewed
Our billing provider treats chargebacks as formal disputes, so reaching out first is always the fastest solution.
If you have any questions about billing, plans, or cancellations, our support team is always happy to help 💚